Quamir Iad

Scam random loan opened

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I have no idea who these guys are or why they just added a random loan to account bbb and Ill do everything to get these ***
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Preferred solution: Full refund

User's recommendation: Scammers

Henry M Znd

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Verified Reviewer

Loan paid off

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Still saying I owe more money that I have a past due account I paid it all off why do you say I owe more I paid 580% in interest for 28 weeks how do I owe more
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Preferred solution: Let the company propose a solution

User's recommendation: Don’t do it

Denise S Ufr

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Verified Reviewer

Loan questions

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You people take advantage of people take advantage of people with illegal interest. And I will be calling the BBB AND THE NEWS AND POST ALL OVER THE TRUTH ABOUT ZOCALOANS. I PROMISE YOU WORD OF MY MOUTH WILL SPREAD IF IT TAKES THE REST OF MY LIFE!!!!!!!
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Loss:
$40000
Cons:
  • Fast to give money

Preferred solution: Price reduction

User's recommendation: Don't ever use it

Vonda B Xkt

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Verified Reviewer

Payoff

I talked to a lady last week about my needing to see about settling my balance for a smaller payoff. I can't afford to keep making the weekly payifor my hours are being cut back and I would love to try and settle this for a smaller payoff amount.
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Cons:
  • Fast to give money

Preferred solution: Price reduction

Anonymous
map-marker Council Bluffs, Iowa

Shady business

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Back in May of 2018, I needed to borrow $250 for an emergency vehicle repair. My only income is disability and I was 4 days away from payday. Upon receipt of the loan, I immediately contacted them via email for payoff amount for June 1. After two days, I hadn't gotten a reply, so I called to be informed I couldn't communicate with them via email, only phone, which leaves me no documentation of contact. At that point, I stopped payment on all scheduled EFT transfers hoping that would prompt them to reply to my emails. They never did, except to email bomb me with past due notices. They call at least twice a day (one ROBO, one human) to this day and they continue to leave voice mails. Very long ago, I blocked all their numbers and sent notice for them to discontinue contacting me, which they've disregarded. Since they cannot report to credit bureaus or sue me, the loss is theirs.
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User's recommendation: Do Not Patronize This Company

PatrickNicole B

Bank information wouldn’t go through

So I don't know what happen to my account on key bank just rigjt now is there anyway that I can still get that loan
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Loss:
$1000
Pros:
  • Got money instantly

Preferred solution: Deliver product or service ordered

Halie N

Bad service and over charged on loan

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I got a 1,000 dollar loan, and they didn't tell me until after I got it that I needed to make weekly payments of 126 dollars because I get paid weekly I don't get paid but 230 a week and I got bills other than ZocaLoans to pay. I also made a payment of 75 dollars when I first got the loan to go on my next payment. I told the lady over the phone that the 75 dollars was to go on my next payment and I would pay the remaining balance that Friday. Well she didn't set up the arrangement and I ended up paying the full payment even though I had already paid some on it. Then when I tried to call to get it straight the lady was very rude and being super loud and kept talking over me every time I would try to say something. And they expect me to pay 2,000 dollars back when I just got a 1,000 dollar loan.
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Loss:
$1000
Pros:
  • Got money instantly
Cons:
  • Fraudulent practice
  • Rude staff
  • Are a rip off

Preferred solution: Apology

User's recommendation: Don’t get a loan from them. They will scam you.

Anonymous
map-marker Columbus, Ohio

Robo calls from Zocaloans

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Halfway through the loan possess I changed my mind do to the sky-high interest rate. Since then these bozos have been robocalling me every day with the same message even after being told that I am not interested in doing business with them. Stay away from this company; they are real idiots and very childish when turned down.
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Preferred solution: grow up

User's recommendation: crybaby company don't give them the time of day or you will be sorry you did.

Jennifer V Kbm

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Verified Reviewer

Upset during pandemic

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Updated by user Oct 22, 2020

Update: I have now had 2 days in a row of phone calls and emails saying I have missed payments and or skipped payments. So frustrating.

Original review Oct 20, 2020
I have had no complaints with zocaloans until now. I was off work 2 week's due to covid. Called and they were really helpful the first week by giving me an extension and they told me to call when my next payment was due if I needed further assistance. I did call and at first they weren't going to help, but gave in and asked if I could do a $50. "Hardship" payment instead of regular payment. I agreed and paid $50. Even though I really didn't have the income. Then today I get an email claiming I missed my payment. When in fact I didn't, I made the payment as they asked instead. I called and asked about the missing payment and email and they were rude and said I didn't pay as the loan I agreed too. And even through the pandemic I was still legally bound to make payments. I became rude back and said again I didn't miss a payment and I guess everyone can see into the future and know that after they sign up for this they'll be off work due to pandemic health issues. Facepalm and I hung up. Future customers, please look into your magic balls and see your future cause although they say they will help, they really become quite rude
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Pros:
  • Fees horrific
Cons:
  • Misleading information

Preferred solution: Let the company propose a solution

User's recommendation: I doubt it

Rinnie

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Verified Reviewer

Great service

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Was able to get cash with only over the phone. Thank God because of cov. Very little places let you go in unperson.
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Pros:
  • I got my loan quick
Cons:
  • I dont like
Susan R Htp

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Verified Reviewer

Having trouble applying online for a loan

ZocaLoans - Having trouble applying online for a loan
I applied for the loan and I get to almost the end and it was asking me how do I save more I completed my instant bank verification discount I completed the extra credit survey discount completed I uploaded a selfie completed cell phone number verify discount complete it now its asking me for a letter from unemployment letter discount and I didnt collect unemployment and it wont let me go any further unless I Upload an unemployment letter that I dont have because I didnt apply for unemployment what do I do next
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Pros:
  • No pros what so ever
  • No pros
Cons:
  • Integrity

Preferred solution: Let the company propose a solution

Anonymous
map-marker Indianapolis, Indiana

Rude and hard to understand.

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Don't go with this company! Poor customer service. The girl on the phone was loud, rude and hard to understand. They make you jump through hoops just to get the smallest loan including a 3 way call with you and your bank just to prove your last 4 direct deposits. Then when not approved, hang up on you.
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User's recommendation: Go somewhere else.

Wendy L Jtm

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Verified Reviewer
| map-marker Minneapolis, Minnesota

Over charged rate for loan

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Zoca loan is over charged for they loans they changed twice the amount for a loan on a 500.00 loan they trying to collect 1000.00
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Loss:
$500

Preferred solution: Price reduction

Ariel M Yzn
map-marker San Francisco, California

Stop paying because of pandemic

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Last check of my balance 1300 but when pandemic came in i email and called them, but they send me email and letters about delinquent, and they said I need to settle 4054. Try to talk to them, but they told Me I need to make an agreement try to explain my situation, but they keep adding the interest. Sad
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Preferred solution: Reduce it. Original balance only 1300

Victoria M Xju
map-marker Alexandria, Louisiana

This website is definitely a scam proof

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ZocaLoans - This website is definitely a scam proof
Dont do it !!! Borrowed 200 dollars cans now Im forced to pay a monthly installment of 37 dollars for 12 months which comes to a total of 566 dollars !!! Do not use I repeat Scam Alert
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User's recommendation: Run fast