
Unclaimed
Zocaloans
310K
CLAIMED LOSSES
402
TOTAL REVIEWS
110K
PAGE VIEWS
1
ISSUE RESOLVED
Zocaloans Reviews
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Verified Reviewer New ReviewerPay Off Loan
I have been trying to login into my account to pay off my loan as I only needed the funds temporarily. Every time I log in, it tells me for additional security to reset my password. I did that FIVE times, I shouldn't have to keep doing that if it's correct. I want to pay off the balance before incurring any interest, but it seems like the system won't let me so you can tack on interest before letting me pay. Fix this!
User's recommendation: Make sure you can access your account immediately.
ID
Preferred solution
Apology
New Reviewer
Bank verification to get my small loan approved
I called and it was hard to hear her so obviously Im asking her to repeat herself multiple times, which I understand would make anybody somewhat annoyed, however; towards the end when she called my bank she seemed very rude only to tell me they couldnt verify my employment since i had just started working there and havent received payment yet. Could have called my employer, but seems she didnt want to continue the conversation much further and before I could get another question out I was hung up on. I get it, the process for all of this is annoying, but if Im being nice and respectful then please give it back. If phone calls arent your forte or something you enjoy, maybe find something else in the company you like doing. Im just trying to get some help so I can pay my bills but was immediately dismissed for that reason. User's recommendation: Try not to take too much of their time
ID
Pros
- All credits get approved
Cons
- Pay outrageous prices everytime you get paid for small loans