Derick L Tby

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Verified Reviewer

Somehow have a loan through you

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Have a loan through this company and I have absolutely never heard of them. Money didnt even go in my account but yet Im held accountable for it. Pos company at its best
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Loss:
$950
Cons:
  • Worthless company

Preferred solution: Me to not be responsible for the loan. I’ve never even heard of this place let alone borrow money from this place

User's recommendation: Stay completely away from this joke of a company

Alvis R Rsn

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Verified Reviewer

About a loan supposed to be in my name

Company calling saying I owe money to you from 2 yrs ago. I am not aware of this accusation. Dont understand
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Preferred solution: I would like to correct the problem

Alvis R Rsn

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Verified Reviewer
| map-marker Bellevue, Washington

Company calling me saying I owe 300 dollars

I have no idea never received notification on this situation it would be much appreciated if I can talk to someone
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Lisa S Hoq

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Verified Reviewer

To see what my balance was

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Just wanted my balance thank you the person who I talked to was very helpful and nice I would recommend your services to anyone
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Pros:
  • Helpful

Preferred solution: Price reduction

Robert P Llp

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Verified Reviewer

RESHEDULE PAYMENT DATE

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Hello! Custmer Service, I want to reschedule the upcoming automatic payment on my account on Oct 6 2023 to Oct 20 my paycheck will be delayed because, of ERRORS on my hours. So, please reschedule the auto payment because, my bank will reject it. Please, contact me or email me back. But. Make sure you guys reschedule the auto payment. ROBERT PABELICO LAST 4 DIGITS OF SOCIAL IS :8956 DATE OF BIRTH :01/22/2959 EMAIL ADDRESS: ROBERTPBLC@***.COM Than You Robert Pabelico
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Loss:
$2000
Pros:
  • Help if you desperate for money
Cons:
  • Terrible interest rate

Preferred solution: Price reduction

User's recommendation: Don't apply unless no other options to find money

Anonymous
map-marker Kenosha, Wisconsin

I want to know when im done paying

Please email my application w hat i signed if possible now i dont recall 124. A week for payment i payed enough already way over 1000. My husnand has been layed off and unemployment doesnt go far pluss my sss once a month either i had know idea that he would be layed off this long (plus) i really want to know what the agreement was that i signed i couldnt find it
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Kaneta J

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Verified Reviewer

Company refused to communicate, verbal or written

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I spoke with their customer service and requested a current statement and or the original agreement stated it would be emailed to me and never received. It provided them with two emails after seven phone calls they stop taking my phone calls.

Send email to support department explain the situation.

They stated that they would send the original loan agreement never received original loan agreement when I call and I get customer service on the line apparently when they see my name and number they just hang up with that type of customer service I can never get this past due bill paid so my creditor that was going to include this in the consolidation has consolidated my other loans without this loan and I dont know what to do. This is very disappointing stressful and just downright unfair .

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Loss:
$2900
Pros:
  • Fast quick loan
Cons:
  • Poor customer service in repay the loan for repayment agreement

Preferred solution: Deliver product or service ordered

User's recommendation: I do not recommend this creditor to anyone good credit bad credit no one their customer service is very poor. You could get caught up in this trap that I’m in and never be able to get this resolved. The goal is to accumulate a lot of fees and interest.

Nadene C Dsm

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Verified Reviewer
| map-marker Easton, Pennsylvania

Personal loan

Original review Aug 23, 2023
I am out on maternity leave just had my 3rd baby. Im not working right now only getting half of what i make and im not making enough money, i need money to pay my rent and bills
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James P Mtb

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Verified Reviewer

Pay Off Loan

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I have been trying to login into my account to pay off my loan as I only needed the funds temporarily. Every time I log in, it tells me for additional security to reset my password. I did that FIVE times, I shouldn't have to keep doing that if it's correct. I want to pay off the balance before incurring any interest, but it seems like the system won't let me so you can tack on interest before letting me pay. Fix this!
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Preferred solution: Apology

User's recommendation: Make sure you can access your account immediately

Megan W Yji

Bank verification to get my small loan approved

I called and it was hard to hear her so obviously Im asking her to repeat herself multiple times, which I understand would make anybody somewhat annoyed, however; towards the end when she called my bank she seemed very rude only to tell me they couldnt verify my employment since i had just started working there and havent received payment yet. Could have called my employer, but seems she didnt want to continue the conversation much further and before I could get another question out I was hung up on.

I get it, the process for all of this is annoying, but if Im being nice and respectful then please give it back.

If phone calls arent your forte or something you enjoy, maybe find something else in the company you like doing. Im just trying to get some help so I can pay my bills but was immediately dismissed for that reason.

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Pros:
  • All credits get approved
Cons:
  • Pay outrageous prices everytime you get paid for small loans

User's recommendation: Try not to take too much of their time

Anonymous
map-marker Alexandria, Ohio

Wanting to know what my balance was on my loan

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Its OK I just wanted to know what my balance was for the payoff I got an email from you guys saying telling me water was everythings fine
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James C Nri
map-marker Miami, Florida

Statement

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I got a loan from zocaloans and, I have yet received a statement on the balance or payments made. This is important for my records.
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Preferred solution: Deliver product or service ordered

User's recommendation: Don’t do it

Anonymous
map-marker Richmond, Texas

Need balance for my account

Yes, Ive been a repeat custone to Zoca Loans...Jim invited me as a repeat customer...borrowed $500 and after 2 payments of $247, I still owe over $600. Seeing my attorney...Shame on you Jim!
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User's recommendation: Don't ever accept a lone from Zoca.

Nicole L Jyv
map-marker Lexington, Kentucky

Won't stop calling me

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Bug people until they get a loan. I don't want a loan. They call every single day. Once or twice and get won't stop.
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Anonymous
map-marker Springfield, Illinois

Loan approval

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I was approved one evening, and then, never called back good, bad or ugly the next day or thereafter. ??????
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User's recommendation: Fine, I guess.

Anonymous
map-marker Oak Creek, Wisconsin

Need copy of my loan agreement and my account number

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Please resend my loan agreement Juli CamposCampos 04@***.com 9282 0327**** I called earlier and it didnt come through
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User's recommendation: I was diconcented why requesting information

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